Protecting your personal information is our top priority at bt11. This Privacy Policy clearly outlines what data we collect, how we use it, and what rights you have.
Core Security Principles
Bt11 keeps every piece of your data secure in accordance with international data protection standards.
All your personal data is stored using AES-256 encryption. Passwords are never stored in plain text — only encrypted hashes are kept.
Every interaction with bt11 is secured using SSL/TLS technology, ensuring no one can intercept your data in transit.
Your personal data is never sold to third parties. Only limited data is shared with partners strictly necessary for operating the service.
You can view, correct, or request deletion of your data at any time. You remain in full control of your information.
Bt11's data servers are hosted in data centers with international-grade security facilities. Regular security audits are conducted.
In the event of a security breach, bt11 will notify affected users within 72 hours and take all necessary steps.
This Privacy Policy applies to all services on the bt11 platform. By using bt11, you are considered to have accepted this policy.
Bt11 is an internationally licensed online gaming platform. We believe protecting each player's personal data is a fundamental responsibility. This Privacy Policy transparently outlines what data we collect, why we collect it, and how we keep it secure.
Bt11's Privacy Policy is aligned with international data protection laws — in particular the GDPR (General Data Protection Regulation) — as well as applicable local regulations. We view data protection not as a technical obligation, but as the foundation of trust between us and you.
This Privacy Policy may be updated at any time. The revision date will be noted on this page, and you will be notified by email of any significant changes.
Bt11 only collects information that is strictly necessary for delivering our services, maintaining security, and meeting legal obligations. We never collect excessive or unnecessary data.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communications & Security Alerts |
| Financial Information | BKash/Nagad number, bank account | Transaction Processing |
| Device & Log Information | IP address, browser type, login time | Security & Fraud Prevention |
| Gaming History | Bets, wins/losses, and game preferences | Service Improvement & Responsible Gaming |
Bt11 will never ask for your password, full card number, or OTP by phone or email. If you receive such a request, contact customer support immediately.
Bt11 uses your data only for specified purposes. No data is ever used beyond its original intent.
Bt11 never sells your data to advertisers or marketing agencies. To opt out of promotional communications, contact customer support at any time.
Bt11 shares your personal data only in very limited circumstances, and exclusively with trusted partners. A data protection agreement is in place for every such arrangement.
All third-party partners are required to meet bt11's data protection standards and may not use the data they receive for any other purpose.
Bt11's website and app use cookies and similar tracking technologies. Cookies are small files stored on your device that help improve your browsing experience.
You can disable non-essential cookies through your browser settings. Note that doing so may limit certain features on the platform.
Bt11 does not retain your data beyond what is necessary. Retention periods are determined by the type of data and applicable legal requirements.
Expired data is securely deleted or disposed of in a way that prevents future use.
Under bt11's Privacy Policy, you have a number of important rights — and you can exercise them at any time.
You can request to know what information bt11 holds about you.
You can request corrections to any inaccurate or incomplete information.
You can request deletion of your data where there is no legal obligation to retain it.
You can request that the use of your data be restricted to specific purposes.
You have the right to receive your data in a portable, standard format.
You may object to marketing communications or specific types of data processing.
To exercise these rights support@bt11.betto email us. bt11 will respond within 30 days.
Bt11 strictly does not provide services to anyone under 18. Age is verified at registration, and date of birth is confirmed during the KYC process.
Bt11 never knowingly collects data from minors. If we become aware that a minor is using our platform, the account will be immediately closed and all associated data deleted.
If parents suspect their child is using bt11, they should immediately support@bt11.betto get in touch.
Bt11 follows industry-standard security technologies and practices to protect your data. Our security team monitors systems 24/7.
In the event of a data breach, bt11 will notify the relevant regulatory authority within 72 hours in accordance with GDPR, and inform affected users as quickly as possible.
For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team. We respond in Bengali.
To exercise your privacy rights, include your registered mobile number in your email so we can verify your identity.